Field notes

What we see inside Lagos premium operations.

Honest dispatches from running EYO on real WhatsApp inboxes. Operator interviews, real numbers (anonymised), and the patterns we keep noticing across hospitality, real estate, clinics, and law.

All verticals 2026-05-22

Why premium Lagos owners stopped trying to 'use AI'

There's a quiet mental-model shift happening in the Lagos premium SME tier. It's not about ChatGPT subscriptions. It's about treating AI like a junior staffer that never sleeps, never forgets a customer name, and never embarrasses the brand.

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