Beauty, wellness, fitness, small services — your IG DMs are flooded, last month's customers stopped coming back, your bookings calendar is chaos, no-shows eat your weekends. ReachNG resurrects every lapsed customer, handles every new booking, takes every deposit via Paystack, and kills the no-show problem. One Owner Brief shows the chair-time about to land.
The customers are messaging. The bookings are walking. The chair sits empty Saturday afternoon. It's not a marketing problem — it's a response-and-deposit problem.
Every hour you spend in the chair is another 20 DMs unread. You catch up at 11pm, half the customers are gone.
Saturday afternoon, the chair is empty. Customer 'forgot'. No deposit was taken. You can't fill the slot last-minute.
'How much for a full set?' becomes a 20-message back-and-forth. The customer never books. You typed for nothing.
No follow-up after appointment. No 'time for your fill-in?' nudge. They forget. They go to the salon that DMs them every 4 weeks.
₦320K group booking enquiry comes in. By the time you've sent the package details, they've booked elsewhere.
Your sleep, your weekend, your sanity — all eaten by WhatsApp.
Bookings, deposits, follow-up nudges, group packages, returning-customer loyalty — all handled in your brand's voice. Including the emoji.
Agent asks service, day, time, first-visit-or-regular. Confirms availability, sends Paystack deposit link, locks the slot. Done.
₦5K–₦15K refundable deposit on every appointment via Paystack. No-show rate drops from 18% to 4% in 30 days.
Group qualifying, package PDF, group deposit (refundable up to 48h). Bookings that took 6 messages, done in one back-and-forth.
4-week, 6-week, 8-week service-specific reminders. The customer who'd have forgotten you, comes back. Loyalty as a feature.
Pre-built price card per service. Agent answers in 1 message, then asks 'shall I lock you in?' The 20-message back-and-forth disappears.
Customer messages at midnight, gets your pre-set holding reply within 1 second. Real reply lands first thing in the morning. They don't ghost.